Challenges Small Businesses Face with System Integration

System integration challenges for small businesses can be detrimental to business growth.

Every small business knows that disconnected systems are not only a headache, they can be extremely costly as well. When your accounting software doesn’t work with your CRM, for example, it results in inaccurate data and weakened performance. If your business is considering a system integration solution, you’ll need to consider both your current and future business needs.

What is System Integration?

The goal of systems integration is to give organizations the flexibility and adaptability to better serve their customers, optimize business processes, and evolve within their industry, all while reducing the resources it takes to get there. Integration takes multiple disparate systems and connects them so that they act like a single system. This process allows for a more streamlined flow of data and real-time visibility into things like order status, inventory levels and production.

Key Challenges of System Integration

It’s estimated that close to 70 percent of system integration projects fail. While integrating multiple disparate systems holds numerous benefits, it isn’t without its challenges. And if you don’t have a clear strategy, the odds of success are unfortunately not in your favor. Here are just a few of the main system integration challenges businesses face:

1.  Increased complexity.

As your business grows, the number of integrations you require increases. Custom integrations depend on point-to-point code architecture between applications and services (think of a spider web of code). Attempting to integrate various applications and systems from different vendors, introduces a level of complexity when compared to implementing a single-vendor solution.

2. Vendors are unhelpful.

Many companies that embark on the journey of an integration solution don’t realize that they may be met with vendors who are unwilling or unequipped to help them with the practical application.

3. DIY solutions don’t pan out.

If your vendors are proving unhelpful, the responsibility rests on your shoulders to find a solution. Small business owners often overestimate their ability to handle a project as large as systems integration, so they go out and buy an “out of the box” tool that ends up being ineffective.

4. Scalability and maintenance.

A system integration solution that includes applications and software from multiple vendors often ends up being a patchwork solution and a short-term fix. As your business needs change and evolve, your integration solution must be able to grow and adapt with you. A comprehensive solution meets current and future integration needs while reducing the maintenance required.

Eliminate System Integration Issues with SAP Business One

SAP Business One is the #1 ERP system for small to midsize companies worldwide. When you partner with Pioneer B1, we’ll help you seamlessly connect all your departments into one, scalable system. Our team of experts is fully committed to your success and helping you drive profitable growth. We won’t just help you maintain your ERP system, we’ll train you on the ins and outs of how to manage your projects effectively and efficiently. Request a FREE personalized demo today!

We go above and beyond. It’s time to maximize your SAP experience. Let’s talk!

Photo by John Barkiple on Unsplash (9/20/2020)

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